Tuesday, October 15, 2013

Is Buying a Car Really Like Getting a Root Canal?

I recently read a story equating the car buying process to getting a root canal.  The only difference is that car salesman don’t give you laughing gas or novocaine to numb the pain.  They seem to inflict more of it.

As it relates to me, I am a car flipper.   I have never kept a car more than a few years.   I would buy a vehicle, get bored with it after two years and want to trade it in for a new one.  While I was never “upside down” in my car, I don’t think I made smart purchase decisions.

Friends consistently asked why I didn’t lease a car.  Frankly, I never thought leasing was an option.  I am someone who puts 15,000-plus miles on my car per year traipsing from Frisco to Arlington to Downtown Dallas to Fort Worth and beyond covering sports in DFW.  I thought I would get tripped up in the mileage game.

The Pitch
A friend of mine works for D&M Leasing.  In March, I mentioned I was interested in getting a slightly bigger car now that my daughter, Jordan, was growing and the amount of stuff we carried around with her was growing as well.

He suggested I talk to one of his leasing specialists at D&M.  I didn’t bristle, but I was reluctant.  I didn’t think leasing a car would work for me.  We left it at that and it was few months before we even broached the subject again.

In June, he emailed, saying he might have found a car that fits my needs perfectly: roomier than what I was currently driving but not too big, not a gas guzzler and low mileage.  He emailed photos of 2011 Mercedes E350.  It looked nice and had about 11,000 miles on it.  I had driven a Mercedes before, so I was familiar with the brand.  I am not a "brand loyal" car enthusiast, having driven four different makes in the last decade. 

The thing is, it was right in the middle of baseball season. I was in the throes of covering the Rangers and didn’t really have time to schlep across town to test drive a car.  A D&M leasing specialist emailed me, saying he heard about my situation and that he would be happy to bring the car to me.

”What do I have to lose?” I thought. An afternoon in a Benz? There are worse ways to spend an hour.

The Test Drive

Anthony with D&M brought the car to my house around lunch, one Friday afternoon in June.  I had to be in Fort Worth to host the Texas Rangers pregame show that night so I was hustling.  We went for a thorough test drive.  I liked the car but I still wasn’t convinced about the leasing process.

I told him I would think about it and get back to him the following week.  He took down some information about my current car and left.  The whole thing took about 45 minutes.

The Decision
After thinking about it over the weekend, I decided to move forward.  I liked it.  I liked the mileage.  I liked the feel of it.  It just worked.

My fear was the mileage issue.  Anthony made it clear we would be able to get out of my lease before we approached any mileage limits.

I tried to schedule time to pick up the car, knowing my days the following week were filling up with professional commitments.  It would be hard for me to get to him.  That turned out to be no problem.

We arranged to meet around lunchtime, again, at my house.  This time, I was in a hurry considering I had to be at Rangers Ballpark in Arlington by 3:15 when the clubhouse opened.

Anthony brought the car to my house with all the necessary paperwork.  He picked up my old car and away he went.   Again, the whole thing took about 45 minutes, if that.

This was painless.  I felt like I was dealing with a personal sales consultant solely interested in helping me.  I asked my friend who works for D&M (not in sales) if this was common.

“Yes,” he said.  “We really do make leasing easy.”

It REALLY Is That Easy
If the normal car acquisition process is analogous to a root canal, my experience with D&M Leasing was like getting a manicure/pedicure.  It was a boutique car leasing experience catered specifically to my needs.

That’s why I decided to get involved with D&M.  I approached them.  I am all about helping you find practical, realistic solutions for you and your family.  This experience was just that.

Candidly, the experience was too good not to share.  I am excited to be working with D&M and sharing details of my leasing experience, as well as important information about caring for your car and issues related to the automotive industry.

Have any questions? Ask me!  Nothing will be sugarcoated.  It never is.  It will be an honest account of my relationship with D&M, which I must say, is off to a great start.

*This article is brought to you by D&M Leasing. Visit DMAutoLeasing.com for more information.

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